Legal Document

bd 44's Privacy Policy

This document provides a full description of how we collect, store, and protect your personal information when you use bd 44. Please read it carefully.

SSL-encrypted connection and secure data storage
Last updated: June 2025 Version 2.1

This privacy policy was last updated on June 2025. Continued use of the site means you have accepted the terms of this policy.

Who This Policy Applies To

bd 44 is an online gaming and sports betting platform operated for users in Bangladesh. When you visit this site, create an account, or use any of our services, you automatically fall under this privacy policy. It is assumed that you consent to the methods of data collection and processing described in this policy.

bd 44 treats the privacy of users' personal information as a top priority. This privacy policy has been drawn up in line with the usage guidelines set out in our Terms and Conditions. Reading both documents together will give you a complete picture of how bd 44 manages data.

This policy is written in Bengali and presented in plain, clear language for the convenience of users in Bangladesh. If you have questions about any section or provision, you are welcome to contact our support team.

01

Introduction and Scope

This privacy policy applies to the bd 44 website, mobile application, and all related digital services. It takes effect in the following situations:

  • When you access or browse the bd 44 website.
  • When you register an account or log in.
  • When you make a deposit, withdrawal, or any financial transaction.
  • When you participate in casino games, slots, or sports betting.
  • When you contact our support or customer service team.
  • When you claim a promotional offer or bonus.

bd 44 is committed to full transparency about the collection and use of its users' personal information. If any part of this policy changes, it will be clearly announced on the site and, where necessary, your consent will be sought again.

02

The Information We Collect

Personal Identification Information

bd 44 collects the following information at the time of account registration:

  • Full name
  • Date of birth (for age verification)
  • Mobile number
  • Email address
  • Residential address
  • National ID number (where applicable)

Financial Transaction Information

The following information is recorded during deposit and withdrawal processes:

  • Payment method type (bKash, Nagad, Rocket, Upay)
  • Mobile wallet number
  • Transaction amount and date
  • Transaction reference ID

Full card numbers or CVV details are never stored.

Site Usage Information

The following is collected automatically to understand how you use the site:

  • IP address and device type
  • Browser information and operating system
  • Pages visited and session duration
  • Referral source (the page you came from)
  • Game play history and betting records

Communication Information

When you contact the bd 44 support team, the following is collected:

  • Content of live chat messages
  • Details of email correspondence
  • Subject of complaints or enquiries
  • Records of issue resolution

This information is used to improve service quality and to assist with future support.

03

Purpose of Data Use

bd 44 uses collected information for the following purposes. Each purpose has a legitimate and transparent reason behind it, and protecting users' interests is given the highest priority:

Account management: To ensure registration, login, password recovery, and account verification.
Financial transactions: To process deposits and withdrawals, prevent fraud, and ensure transaction security.
Customer support: To provide timely assistance via live chat or email and to resolve complaints.
Service improvement: To understand user preferences and improve the range of games, bonus offers, and the overall experience.
Security monitoring: To detect suspicious activity, prevent account hacking, and maintain the overall security of the platform.
Bonuses and promotions: To inform users about relevant offers and rewards, and to automatically apply eligible bonuses.

bd 44 never transfers user information to third parties for advertising or sales purposes. Data use is always limited to the direct needs of service delivery.

04

Cookies and Tracking Technologies

What Cookies Are and Why They Are Used

Cookies are small text files stored in your browser. bd 44 uses cookies for the following reasons:

  • Essential cookies: Required to keep login sessions active and to run the core functions of the site.
  • Functional cookies: To remember your language preference, display settings, and game preferences.
  • Analytical cookies: To analyse how users interact with the pages of the site, so the experience can be further improved.
  • Security cookies: To prevent unauthorised access to accounts and to detect fraud.

Cookie Controls

You can delete cookies or instruct your browser not to accept new ones at any time through your browser settings. Please note that disabling essential cookies may cause login and payment-related functions on bd 44 to stop working properly.

bd 44 may also use web beacons and pixel tags that collect information about when an email is opened and when links are clicked. This is used solely to assess and improve service quality.

05

Data Disclosure and Third Parties

bd 44 does not generally disclose users' personal information to third parties. However, information may be shared in the following limited circumstances:

  • Payment processors: The necessary information is automatically passed to the bKash, Nagad, Rocket, or Upay platform to carry out financial transactions. This process is conducted through a secure encrypted connection.
  • Technology partners: Information may be shared with trusted technology service providers for the purpose of running the site's infrastructure; however, they are not permitted to use this information for their own purposes or to sell it.
  • Legal obligations: Information may be provided in response to a court order or a lawful request from a government authority.
  • Fraud prevention: Information may be shared with the relevant authorities when required to assist in the investigation of serious fraud or illegal activity.

In any case where information is shared with a third party, bd 44 ensures that the relevant party follows an equivalent standard of data protection.

Links to External Sites

bd 44 pages may occasionally contain links to third-party sites. Once you leave this site and visit an external site, the privacy policy of that site is outside bd 44's control. You should therefore read the privacy policy of any external site before using it.

06

Data Retention and Security

Retention Period

bd 44 retains user information for as long as the account is active and for a defined period after the account is closed. The following factors are taken into account when determining the retention period:

  • The need to audit financial transaction records
  • The possible need to resolve disputes
  • Applicable legal and regulatory requirements
  • Fraud prevention purposes

Once the purpose has been fulfilled and the legal requirement has ended, information is securely deleted or anonymised.

Security Measures

bd 44 has put in place a number of technical and administrative measures to protect user information:

  • Data transmission via SSL/TLS encryption
  • Sensitive data stored in encrypted form
  • Two-step verification (OTP) facility
  • Regular security audits and vulnerability assessments
  • Access to data restricted to authorised staff only
  • Real-time monitoring of unusual login activity

While bd 44 makes every effort to protect data, no organisation can guarantee complete security on the internet. In the event of a data breach, bd 44 will notify affected users in a timely manner and take corrective action.

07

User Rights

bd 44 gives users the right to control their own information. You may exercise the rights described below at any time:

Right to Access

You may ask bd 44 what information they hold about you. A summary of the stored information will be provided upon request.

Right to Rectification

If your account contains incorrect or incomplete information, you may request that it be corrected. bd 44 will make this change as quickly as possible.

Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, where there are legal obligations, it may not be possible to delete all information completely.

Right to Object to Processing

You may object to marketing communications or certain types of data processing. The relevant activity will be stopped on the basis of this request.

Right to Data Portability

You may request your account information in a structured, readable format. This is for the convenience of keeping personal records.

Right to Withdraw Consent

You may withdraw your consent at any time from any data processing carried out on the basis of consent, though this will not affect processing that has already taken place.

To exercise any of the rights described above, contact the bd 44 support team via live chat or email. Our team is available 24 hours a day, seven days a week in Bengali and English. As part of its responsible gaming policy, bd 44 treats the protection of users' data rights as an important obligation.

08

Protection of Minors

bd 44 strictly follows a 21+ age policy. Collecting or processing data of any minor (under 21 years of age) is strictly prohibited at bd 44.

An age verification process is applied at the time of account registration. If there is reason to suspect that an account is being used by a minor, bd 44 reserves the right to temporarily suspend that account and carry out the necessary verification.

bd 44 requests that parents and guardians monitor children's and teenagers' internet use and keep them away from online gaming or betting platforms. For more details, please read our responsible gaming guidelines.

09

Policy Changes

bd 44 may update this privacy policy from time to time. Changes may be due to the introduction of new services, technical updates, or feedback received from users.

For any significant changes, bd 44 will:

  • Publish a notice on the site's main page.
  • Update the "Last Updated" date at the top of the policy.
  • Notify registered users by email in the case of major changes.

Continued use of the site after a revised policy has been published will be taken as your acceptance of the new policy. If you do not agree with the changes, please stop using the site and request that your account be closed.

If you have any questions about policy changes or would like more information, visit our FAQ page or contact the support team directly.

10

Contact Us

For any questions, comments, or requests regarding this privacy policy, please contact the bd 44 support team. Our team is available seven days a week, 24 hours a day in Bengali and English.

Live Chat Support

For the fastest response, use the site's live chat. You can speak directly with a representative in Bengali.

24/7 Active

Email Contact

For detailed privacy-related requests and complaints, contact us by email:

[email protected]

To learn more about bd 44, visit our About Us page, which contains detailed information about the platform's goals, range of services, and our commitment to users.